Although Facebook Ads is one of the world’s largest and most effective online advertising platforms, many campaigns still run into technical or policy-related issues that can derail performance. In this article, PrimeX Agency will walk you through eight frequent Facebook Ads errors and provide practical, step‑by‑step solutions to get your campaigns back on track quickly.
Ad Account Flagged or Disabled
When your ad account is flagged or disabled, you can no longer create or run campaigns. All active ads will be paused immediately, and you’ll see a notice in Ads Manager stating that your account has been disabled.
Common Causes
Repeated violations of Facebook’s Community Standards
Suspicious login activity or frequent IP changes
Payment methods with poor history (declined charges, fraud)
Association with other disabled ad accounts
How to Fix
Visit the Facebook Business Help Center and submit an appeal.
Provide a clear, concise description of your issue, including business details and any supporting documentation.
While waiting, use a backup ad account or consider PrimeX Agency’s Facebook ad account rental service to maintain campaign continuity.
Ad Review Taking Too Long
Facebook typically reviews ads within 24 hours (up to 2–3 days). If your ads remain “In Review” beyond this window, you may have a delayed approval.
Common Causes
System backlog during peak seasons or holidays
Manual review triggered by sensitive content (politics, health, finance)
New Facebook Page or lack of prior ad history
How to Fix
Pause and then re‑submit the ad to refresh the review queue.
Duplicate the campaign with identical settings and submit again.
Simplify your ad creative and copy to remove potential policy flags.
Contact Facebook Support to inquire about manual review delays.
Facebook Page Reported
If users report your Page or your Page posts violate Community Standards, Facebook may restrict or suspend your Page, pausing any running ads.
How to Fix
Remove or edit reported content immediately.
Review user reports and gather evidence that your Page complies with policies.
Submit an appeal via Facebook’s reporting tools.
Consider creating a new, clean Page if restrictions persist, and migrate your ad campaigns there.
Account Disabled for 30 Days
Community Standards violations (e.g., spammy behavior, fake accounts) can result in a 30‑day restriction where most features – including ads – are locked.
Common Causes
Breaching Facebook’s Terms of Service
Using multiple unauthorized accounts on the same IP
Employing third‑party tools to boost engagement artificially
How to Fix
File an appeal within the 30‑day window via Facebook’s account recovery form.
Provide identification or business documentation as requested.
After lifting, adhere strictly to all policies to avoid permanent disablement.
Ad Rejected
Facebook rejects ads that violate its Advertising Policies, preventing them from being delivered to your audience.
Common Causes
Restricted or prohibited content (excessive text in images, misleading claims)
Low‑quality creative (blurred images, too much text)
Non‑compliant landing pages (broken links, misleading offers)
How to Fix
Read the specific rejection reason in Ads Manager or email notification.
Edit your ad copy, creative, and landing page to comply with policies.
Resubmit for review or duplicate the ad and try again.
If in doubt, reach out to Facebook Support for clarification.
Unable to Add VISA Card
When adding a payment method fails, you’ll see an error indicating your card cannot be saved.
Common Causes
Insufficient funds or international transaction block
Card flagged as lost, stolen, or high‑risk
Exceeding Facebook’s payment threshold
Temporary system errors
How to Fix
Verify your card supports international online transactions and has sufficient balance.
Try a different card or payment method (e.g., PayPal).
Contact your bank to clear any blocks.
If problems persist, submit a support request to Facebook via their payment support page.
Ads Running but No Results
Your ad spends budget and receives impressions, but key metrics (clicks, conversions) remain extremely low or zero.
Common Causes
Audience too broad or too narrow
Weak ad creative or copy that fails to engage
Low bid or budget preventing proper delivery
Frequent changes disrupting Facebook’s learning phase
How to Fix
Refine your targeting parameters—test different demographics or interests.
Refresh your creative and messaging to make them more compelling.
Increase your bid or budget to improve delivery.
Allow 1–2 days for Facebook’s algorithm to learn before making major edits.
Ads Not Spending Budget
Despite being approved, your campaign spends far less than your daily or lifetime budget.
Common Causes
Audience size too limited
Manual bidding too conservative
High competition for the same audience
Policy issues silently throttling delivery
How to Fix
Broaden your audience or use lookalike audiences.
Switch from manual to automatic (lowest‑cost) bidding.
Adjust your ad schedule and placements to increase delivery opportunities.
Verify no hidden policy issues are throttling your ads.
PrimeX Agency – Your Partner for Facebook Ads Success
If you’re experiencing any of these common Facebook Ads errors, PrimeX Agency can help. We offer:
Expert campaign audit and troubleshooting
Facebook ad account rental for stable, verified accounts
Full-service ad management to optimize performance and compliance
Visit primexagency.asia we can resolve your ad issues and drive better ROI for your next campaign.
